Soak Service

Our knowledgeable employees are trained on all the products we sell. Our Customer Service staff is here to assist you with all your shopping needs. We will guide you through the order process and answer any product related questions. Our expertise will help you in making the right decision.

Whether it's a new steam shower, massage tub, vanity or toilet, we have a dedicated technical team to assist you with the assembly and care of your product. We are dedicated to providing the best experience for our customers.


What our customers are saying

Bought all my plumbing fixtures for my home renovation. The service was great and the steam shower is my favorite place in my home now. The installers were very friendly and helpful with maintenance tips that made me feel more comfortable with my purchase.

Wayne Balash

I always wanted a steam shower unit. SOAK was recommended from a plumber who had installed a unit in the past. I went to the show room and was pleased with all the information and questions I had. They had someone come out to measure and see what things would be needed. We ended up upgrading our original shower unit and I couldn't be happier. Delivery went smooth, assembly by Soak was great, crew referred by Soak was amazing and completed the job in a timely manner (took a little longer - because of issues with the old bathroom). So, 4 months into having our steam shower unit - I continue to use the steam function at least 5 days a week. Great service and support from Kim at the Southside Store. Thank you - I wish I'd known about SOAK earlier.

Tameez Chatur

Bought a hot tub from Soak 3 years ago. Works great! Staff go out of their way to help you, whether you need help balancing out chemicals or you just have questions about the various products in the store, these guys do it all! I highly recommend these guys! Thanks Soak!

Robert Alan

I bought a steam shower and two toilets from Soak recently. The products are very good quality and it is very affordable, considering how nice they look and work. The service crew also came in and helped assemble and made sure that I was well-equipped before leaving. Soak is very professional and I would highly recommend getting bathroom products from them.

Marc Gognon

I bought two full bathroom suite's from this company and I couldn't be happier! The quality of their products is first class. All round, from the sales staff to the installation team, a pleasure to deal with! Thank you Soak!

JW. Hunt

We purchased a Steam Shower from SOAK and are really pleased with the steam shower and their service. SOAK installed the steam shower and, provided the names of reliable contractors for other renovations we had done at the same time. Not only did we have the steam shower installed, we had painting, electrical and tile work done at the same time. We would not hesitate to recommend SOAK and their contractors for any of the above work.

Mary-Jane Fedor