Soak Service

Our knowledgeable employees are trained on all the products we sell. Our Customer Service staff is here to assist you with all your shopping needs. We will guide you through the order process and answer any product related questions. Our expertise will help you in making the right decision.

Whether it's a new steam shower, massage tub, vanity or toilet, we have a dedicated technical team to assist you with the assembly and care of your product. We are dedicated to providing the best experience for our customers.


What our customers are saying

Soak has been one of the best companies I've ever purchased from. Their products are very high quality for the price, and the staff were all very professional, patient, and efficient with the installation. I bought a steam shower and two toilets from them and my bathroom looks fantastic now, I couldn't be happier! 

Brett Braker

I always wanted a steam shower unit. SOAK was recommended from a plumber who had installed a unit in the past. I went to the show room and was pleased with all the information and questions I had. They had someone come out to measure and see what things would be needed. We ended up upgrading our original shower unit and I couldn't be happier. Delivery went smooth, assembly by Soak was great, crew referred by Soak was amazing and completed the job in a timely manner (took a little longer - because of issues with the old bathroom). So, 4 months into having our steam shower unit - I continue to use the steam function at least 5 days a week. Great service and support from Kim at the Southside Store. Thank you - I wish I'd known about SOAK earlier.

Tameez Chatur

Soak has gone above and beyond what I would expect from any company! I can't say enough good things about your service people, Kim, Dave and Ed all have made an extraordinary effort to make the whole process as smooth as possible.

Dean & Kathleen

Good people and exceptional service.

Stepa

I have thoroughly enjoyed the products I've purchased from Soak. Beautiful steamer shower and glass sinks with matching faucets have made my home a step above a regular bathroom.The folks I dealt with were knowledgeable and very pleasant.

Willo Jones

We purchased a Steam Shower from SOAK and are really pleased with the steam shower and their service. SOAK installed the steam shower and, provided the names of reliable contractors for other renovations we had done at the same time. Not only did we have the steam shower installed, we had painting, electrical and tile work done at the same time. We would not hesitate to recommend SOAK and their contractors for any of the above work.

Mary-Jane Fedor