Soak Service

Our knowledgeable employees are trained on all the products we sell. Our Customer Service staff is here to assist you with all your shopping needs. We will guide you through the order process and answer any product related questions. Our expertise will help you in making the right decision.

Whether it's a new steam shower, massage tub, vanity or toilet, we have a dedicated technical team to assist you with the assembly and care of your product. We are dedicated to providing the best experience for our customers.


What our customers are saying

Good people and exceptional service.

Stepa

Thank you ever so much for everything you have done over the years to keep me in operation, from shower heads to sales advice. I can’t thank you enough for your efforts and care. You truly are the example of service after the sale.

Tom & Ava Love

Bought all my plumbing fixtures for my home renovation. The service was great and the steam shower is my favorite place in my home now. The installers were very friendly and helpful with maintenance tips that made me feel more comfortable with my purchase.

Wayne Balash

Soak has gone above and beyond what I would expect from any company! I can't say enough good things about your service people, Kim, Dave and Ed all have made an extraordinary effort to make the whole process as smooth as possible.

Dean & Kathleen

I bought a steam shower and two toilets from Soak recently. The products are very good quality and it is very affordable, considering how nice they look and work. The service crew also came in and helped assemble and made sure that I was well-equipped before leaving. Soak is very professional and I would highly recommend getting bathroom products from them.

Marc Gognon

I always wanted a steam shower unit. SOAK was recommended from a plumber who had installed a unit in the past. I went to the show room and was pleased with all the information and questions I had. They had someone come out to measure and see what things would be needed. We ended up upgrading our original shower unit and I couldn't be happier. Delivery went smooth, assembly by Soak was great, crew referred by Soak was amazing and completed the job in a timely manner (took a little longer - because of issues with the old bathroom). So, 4 months into having our steam shower unit - I continue to use the steam function at least 5 days a week. Great service and support from Kim at the Southside Store. Thank you - I wish I'd known about SOAK earlier.

Tameez Chatur